You have got to be kidding me American Airlines. I can’t believe you designed the arm rests on the 777’s to house the remote control for the entertainment system, lights, and to call the flight attendant.
What were you thinking?
Everytime I leaned on the arm rest, the flight attendant showed up at my seat. After the fourth call, the attendants knew to ignore me. I was so crazed and uncomfortable. Every time we hit a little turbulence, I jabbed myself trying to hold on to the arm rests.
I’m sure you are aware that there is such a thing called “human computer interaction.” You couldn’t have possibly asked someone in that field to bless the design of this arm rest. It just doesn’t make any sense.
DigiDame 
And I happen to know someone very talented in UX who you could hire…
Cute
Funny, with Jet Blue, the controls for their TV’s are on the arm rest and I am always accidentally raising or lowering the volume or changing the stations of my unsuspecting neighbor.
Sounds like things are getting a little TOO convenient. My husband is the proud owner of a brand new Mercedes CLA with a built-in GPS. Unfortunately, there’s a button on the console that’s been placed in such a way that several times during a trip we have to figure out where the map went. The button lies right where his hand falls when he puts his hand on the arm rest and the button is so sensitive that the lightest touch could send us somewhere we didn’t mean to go.