Bring Back Steve Jobs

Forgive me for saying this, but someone has to have a heart-to-heart with Tim Cook, CEO of Apple. This is the guy who Steve Jobs put in place when he knew his days were numbered. I just watched a video (I posted it below) of the press conference this Wednesday where the iPhone 5 was introduced. I immediately could hear Steve bellowing from above, “Those idiots. I left them in charge and they are acting like they are constipated. There is no magic in the presentation. Haven’t they learned a thing from me? What a waste! After all my years of showing them the excitement of a strong stage presence, this is the best they can do? Nothing like taking a miracle product and bringing it down to a ho hum yawn. Go after them, Lois!”

I read the Steve Jobs book by Walter Isaacson. I understood Steve’s passion when I read it and I also understand it now. People faulted him for his arrogance, his impulsiveness, his odd behavior and his insults. He spared no one. He even belittled and betrayed Steve Wozniak. Woz understood him the best and told everyone that while he did not condone Jobs’ behavior, he also knew that it took this kind of ruthless leadership to create the greatness of Apple. Woz was the antithesis of Jobs. He wanted to take a back seat. He did all of the coding and product creation, but it was Jobs who kept pushing Woz and teams of developers to do the impossible. They accomplished that but many were wounded warriors.

There are people who I speak to that say he could have been nicer, more tolerant, more accepting. I believe that these folks truly don’t understand what it takes to produce something so extraordinary. There is no time for pampering your team. They should know how to take care of themselves. Steve Jobs had to get people to open their minds to new thinking and become innovative. In my 46 years in the workforce, I can say that most people do not like to think. They want to punch a clock and do what they consider is the best they can do.

Well, that is just not good enough in the world of technology. Steve proved it and now Apple better watch themselves. They don’t have Steve to keep them in shape. This press conference was as dull and unenthusiastic as you can get. Unless I am missing something, there was no showmanship, no accent on the positive, no dramatic pauses to let silence speak for itself, which Jobs did so well after he said something profound.

Tim Cook has to learn theater. If he can’t do it, he better find others who can. Going to an Apple press conference used to be like going to a great Broadway play, full of suspense, captivation and euphoria.

Watch the video. Click on the arrow in the middle of the screen. It is great for insomniacs. It will put you to right to sleep. Thank goodness the iPhone5 can speak for itself, because this just doesn’t cut it.

An Open Letter To Richard Schulze

Richard Schulze

This is my open letter to Richard Schulze, Founder of Best Buy, the 1,400 public store chain he wants to take private so that he can restore it to the greatness it once was.

Don’t do it Dick. The retail world is changing in ways yet to be defined. Even if it works out that you are somewhat successful, what is the point?

It is not even a question of whether I think you are capable. It is a question of why you would want to spend the next few years of your life trying to reinvent what you started in the first place. You are 71, worth $2 billion, happily married to your second wife, have 10 kids between the two of you and an ever-increasing number of grandchildren.

If you are looking for something really exciting to do, I can introduce you to some of the greatest young minds in the digital world that are inventing new technologies that none of us ever thought possible. They need your business acumen, your marketing prowess and your ability to build a business slow and steady. You have everything they do not. They have the kinds of minds that you need to know better. They will fascinate you about ways they are going to change the world in all types of fields, from everyday technology to transportation to outer space. You are one of a few who can help these young geniuses reach their goals. It will be far more rewarding to be the power behind the cure for hideous diseases, than the developer of a new way Americans buy their electronics.

I have researched all the good work you are doing in philanthropy, education and medicine. I congratulate you, but I am not talking about writing checks. I am talking about becoming a full time counselor to the future Bill Gates, Steve Jobs, Jeff Bezos, Jack Dorsey’s, and Mark Zuckerberg’s. There are a few dozen out there that will never make their mark without you.

You have a chance to regain the most rewarding and fruitful years of your life if you just take the time to explore what I am suggesting.

I was there when you and your late wife started Best Buy in 1966. At that time it was called the “Sound of Music Store,” in St. Paul, Minnesota. I was 18 and lucky enough to be working alongside two of the industry’s most devoted editors, Aaron Neretin and Manning Greenberg. We wrote about the growth of your company in the pages of Home Furnishings Daily, day after day, year after year. I saw and felt your sweat. I remember when your wife got sick, how you met wife number two, and how you devoted yourself to an industry that has had nothing but pleasure because of your efforts.

It is time for you to get reinvigorated. You are not going to experience the same euphoria you had the first time by trying to turn Best Buy into the next Apple retail chain. Even Apple is trying to figure out the next steps to maintain their own retail phenomena. I am not going to get too deep into it now, but the guys you are surrounding yourself with to rebuild your baby, are not the new thinkers of tomorrow. If you ever read this blog post, please call me and I will tell you why.

I know too many seasoned professionals who tried to go home again. When they got there, they slowly discovered why they left in the first place. Please open up those big baby blues that make you so distinguishable, and see the opportunity to have a much more important second chapter.

A Blow-By-Blow Apple Vs. Samsung Live Blog Feed

This is the perfect time to show everyone who reads Digidame what a “live blog feed” looks like. A “live blog feed” is a blow-by-blow description of news in the making. Bloggers go to an event and report the news in short sound bites. They constantly post info like they are writing for a news scroll on CNN. “Live blog feed” is also called “micro blogging.” People do it all the time on Twitter.

Today I was waiting for the verdict in the Apple vs Samsung case. I decided to watch the result on CNET, a popular tech site, because two reporters were situated in the courtroom in San Jose. They took turns pounding out the events as they were happening. We all now know the results. A jury awarded Apple more than $1 billion in damages after finding that Samsung infringed a series of Apple patents on smartphones and tablet computers.

I started watching CNET on my laptop when I received an alert that the verdict was in. The following is how the events unfolded. Start from the bottom and work your way up to the final dollar award. It started at 6:37pm and ended at 7:13pm.

The typos are real. No one stops to proof.

7:13 PM | by Josh Lowensohn Big win for Apple here today.
7:12 PM | by Josh Lowensohn 515 – yes. 914 – yes
7:12 PM | by Josh Lowensohn Has Apple proven by a preponderance of the evidence that Samsung has violated Section 2 of the Sherman Antitrust Act by monopolizing one or more technology markets related to the UMTS standard?
7:10 PM | by Josh Lowensohn 941 patent – claim 10 – no. claim 15 no.
7:10 PM | by Josh Lowensohn 516 patent – no & no
7:10 PM | by Josh Lowensohn iPod Touch 4th Gen – 711 patent claim 1, no. 893 patent – no. 460 patent claim 1, no. 46
7:09 PM | by Josh Lowensohn iPhone 4 ‘516 patent NO. Claim 16 no.
7:08 PM | by Josh Lowensohn 460 patent iPhone 3gs
7:08 PM | by Josh Lowensohn 460 patent claim 1 – iPhone 3GS NO
7:08 PM | by Josh Lowensohn 711 – iPhone 3G – NO
7:08 PM | by Josh Lowensohn 460 patent on iPhone 3G – NO
7:07 PM | by Josh Lowensohn Replenish – $3.350M
7:07 PM | by Josh Lowensohn mesmerize $53.123M
7:06 PM | by Josh Lowensohn Tab 10.1 Wi-Fi- $833K
7:05 PM | by Josh Lowensohnn Galaxy S i9000 0
7:04 PM | by Josh Lowensohn If you answered “Yes” to any of Questions 21-22, and thus found that any Samsung entity has infringed Apple’s unregistered iPad/iPad 2 trade dress, has Apple proven by clear and convincing evidence that the Samsung entity’s infringement was willful?
7:02 PM | by Josh Lowensohn We’re going to 19…. now
7:01 PM | by Josh Lowensohn Samsung Electronics Co. (SEC) – YES to fascinate, Si900, 4G, S2 Showcase, Mesmerize, Vibrant . NO to captivate, conntinuum, charge, Epic 4G, galaxy prevail, S2 AT&T, S2 i9100, S 2 Tmobile, S2 Epic 4G touch, SKyrocket and Infuse 4G.
7:00 PM | by Josh Lowensohn If you found the unregistered iPhone 3 trade dress protectable and famous, for each of the following products, has Apple proven by a preponderance of the evidence that Samsung Electronics Co. (SEC), Samsung Electronics America (SEA), and/or Samsung Telecommunications America (STA) has diluted the unregistered iPhone 3 trade dress?
6:56 PM | by Josh Lowensohn D’889 Patent no
6:54 PM | by Josh Lowensohn D’087 Patent – YES for Galaxy S 4G and Vribant, NO for Galaxy S AT&T, Epic 4G touch, Skyrocket, and Infuse 4G
6:53 PM | by David Hamilton Apple’s D ‘889 patent: Relates to the industrial design of a tablet computer.
6:52 PM | by Josh Lowensohn Yes for captivate, droid charge, epic 4g, fascainate, S i9000, S 4G, S showcase i900, Gem, indulge, S 4G, and Vibrant
6:51 PM | by Josh Lowensohn Telecom America: Yes for galaxy s 4g and vibrant, no for S2 AT&T, S2 epic 4g touch, skyrocket
6:50 PM | by Josh Lowensohn For each of the following products, has Apple proven by a preponderance of the evidence that Samsung Electronics Co. (SEC), Samsung Electronics America (SEA), and/or Samsung Telecommunications America (STA) has infringed the D’087 Patent?
6:49 PM | by David Hamilton The “yes” answers here, by the way, mean a finding of infringement by Samsung.
6:48 PM | by Josh Lowensohn 915 patent claim 8 – yes for captivate, conniuum, droid charge, exhibit 4g, fascinate, galaxy prevail, galaxy s 4g, S AT&T, Tmobile, Galaxy Tab 10.1, indulge, infuse 4g, nexus, transform and vibrant. No for replenish.
6:45 PM | by David Hamilton Continuum, Droid Charge, Exhibit 4G, Facsincate, Galaxy Prevail, S 4G, Galaxy S 2 AT&T, Galasy S 2 Tmobile, Gem, Induldge, INfuse 4G, mesmerize, Nexus S 4G, transform and Vibrant, NO for intercept and replenish
6:43 PM | by Josh Lowensohn Yes for captivate, fascinate Jx, galaxy previal, galaxy s, galaxy s 4G, galaxy SII i1900, Galaxy S2, Galxy Tab. Gem, Infuse, Mesmerize, NExus S 4g, Transform.
6:40 PM | by Josh Lowensohn Apple Inc. vs. Samsung Electronics Co LT, Samsung America Inc, Samsung Telecomm LLC.
6:39 PM | by charles.cooper Love this tweet from Danny Sullivan: After the verdict gets read, I really want someone, judge or jury, to say, “One last thing….”
6:39 PM | by Josh LowensohnAnd the foreman is a male, older. ID’d simply as juror no. 1.
6:38 PM | by Josh Lowensohn There’s a hell of a lot of room for error here, in case that isn’t clear. There are about 700 questions and other checkboxes that needed filling out.
6:37 PM | by Josh Lowensohn Okay, here we go folks.

You Can Stop Feeling Stupid

Sue Barkoe with me walking in Dubrovnik

Many people over the age of 55 have confided in me that they have taken their tech prowess just so far because they hate feeling stupid in front of their adult children. Most seniors are children-dependent when it comes to purchasing equipment and learning how to use software. The kids are okay for a while, but if you ask the same question twice or interrupt them when they are busy, watch out. The interaction can be pretty ugly. 

Even the best children in the world will become impatient and question your aptitude to learn something new–especially if you don’t comprehend most of what they are explaining on the first round. My own daughter has remarked on a number of occasions that I may have short term memory loss because I ask the same questions over and over.

Sue with her friends on the trip. They are all tech savvy.

Fret no more. Help is at your local Apple store. I am not trying to push Apple because I am a fan. I am devoting a blog post to this subject because most of us are in the same situation. Apple just happens to offer exactly what you need. If anyone knows of other services do let me know. 

Apple offers free workshops.  Learn something new by taking one of the free workshops at an Apple Store. They’re taught by people who really know Apple products and are eager to share their knowledge with you.  Learn the basics of Mac, iPad, iPhone, or iPod. Find out how to create instant slideshows in iPhoto, make a home movie with iMovie, or get directions on iPhone. Be sure to sign up in advance to reserve a spot. – http://www.apple.com/retail/learn/ 

And when you buy a new Mac, you can sign up for One to One training and take your skills to the next level.  One to One will help you do more than you ever thought possible with your new Mac. First, we’ll set up your email, transfer your photos, music, and other files, and show you how to keep everything in sync with iCloud. Then, we’ll work with you to create a curriculum tailored to your goals, learning style, and experience level. 

One to One is just $99 for a full year and is available only at the time you buy a new Mac from the Apple Retail Store or the Apple Online Store. – http://www.apple.com/retail/learn/one-to-one/ 

Susan Barkoe, one of my traveling companions for the past two weeks in Croatia, Slovenia and Montenegro, told me that getting involved in the One-on-One tutor program that Apple offers was one of the best decisions she has made since her husband died. “I used to refer to him as ‘my computer.’ He did everything for me. My son helped me at first but he only had limited availability. He recommended Apple’s in store program. I love it. 

“I see one of the same three tutors during my sessions. They help me with any question I have. Nothing is stupid to them. They give me confidence and tell me how well I am doing. The session is an hour and I can ask as many questions as I want, covering as many topics as I need. I even ask them about non-Apple products like my digital camera. This program has given me a strong foundation for everything I need to do.”

Mrs. Johnson, the subject of yesterday’s post, said the Apple in-store assistance program has given her life a whole new positive purpose. “For most of my life I was a wife and mother. That was my focus. Now I want to do things for myself and that interest me. The Apple program has introduced me to opportunities that I never thought would be possible at my age. I feel like I was reborn. If you look at my app library on my iPad you will see that I am involved in bridge, religion, current events, word games, social media, novels, travel, charities and causes.  I take my iPad with me everywhere, especially when I am traveling. I love posting on Facebook and keeping up with all my friends. There are not enough hours in the day to do what I want to.  I feared semi-retirement for many years. Now I feel totally rejuvenated. I make a new appointment for my Apple visits the minute I finish a session. It is just a joy to be involved with young people who can share all this information with me and treat me like I am one of them. I think I have found the fountain of youth.”

THE MIRACLES OF DIGITAL FUNDRAISING

It is amazing how the world has changed. When we were growing up, we were expected to become a doctor, lawyer, teacher, accountant, secretary or something where the foundation of the business was well established. All we had to be is smart enough to jump on the already established bandwagon. If we told our parents we wanted to become writers, musicians, inventors or artists of any kind, they would go directly to a house of worship and pray to their higher power to give us proper guidance. 

I know you are chuckling reading this, because it happened to all of us, whether rich or poor. Our parents wanted us either in the family business or settled somewhere they didn’t have to worry about. 

Jump forward 40 to 50 years. Today, parents are asking children, “Why can’t you be one of those geniuses who invent something on the Internet? Do you want to work for the rest of your life and report to a boss who will use and abuse you? “ 

Times have certainly changed. Today hundreds, if not thousands of 20 and 30 year olds are all trying to be the next Mark Zuckerberg (Facebook), Steve Jobs (Apple) and Kevin Systrom and Mike Krieger (Instagram).  Even if someone has a job, their minds are working overtime to come up with that one idea that is going to allow them to make a lot of money and sit at home in their pj’s all day. 

A lot of the young creative types were dissuaded over the years, because venture capitalists and angel investors require a lot of paper work and financial proof that proposed business models are going to work.  Raising money is more difficult than creating and building the invention.  You have to stand in front of the suits to prove that your idea was more worthy than the thousands of other proposals they’ve seen before. 

All that has changed as noted in the front page of the New York Times today. Kickstarter, a website that raises money from the public (the digital term is crowd funding) for creative projects (films, music, games, food projects and digital inventions, etc.). raised over $7 million in just a few days for The Pebble, a watch that was developed to work with the iPhone. You have to read the story to see how the money came pouring in. http://nyti.ms/Ixx1gj . If you know anything about fundraising, you would quickly realize that the money raised by Kickstarter for The Pebble was equivalent to a second round of capital financing. That means that The Pebble didn’t have to prove itself like others to command millions of dollars.

Kickstarter is one of those ideas that most investment people probably thought was not a going to work. Who is going to give money to a project online? Guess what? Kickstarter has raised more than $200 million for 20,000 projects so far, or about 44 percent of those that sought financing on the site. Kickstarter takes 5% of the funds raised. Amazon charges an additional 3-5%. The entire evolution of Kickstarter is amazing and what they did for The Pebble is nothing short of a miracle of the digital world.  You have to digest what I just told you about and think to yourself, “Who would have ever thought?”