My good friend Dick Krain sent me a video this morning that I could easily relate to. I wish I could say I haven’t been a victim, but I have. Have yourself a good laugh. I did.

I’ve always thought it was my “New Yawk” accent that hampered me when speaking to a voice recognition service. I’ve wanted to scream every time after dialing 411 for information. It is always such a waste of my time. No matter how slowly I speak, I always get transferred to a live operator. Please, just give me the live operator to begin with.

If I ever needed to be taught a lesson, this is it: for the last two years, I only seek someone’s email address or phone number through Google rather than through a voice recognition service. When I get the number I need, I don’t even bother to write it down or record it into my contacts. I just click on the number and let the program do the rest. That, to me, is a truly civilized way to get addresses and phone numbers.

Every time I have to deal with technology, there is always a new challenge. Just when I think I have something figured out, another thing pops up that stalls me. I always felt that I was the only one with these troubles. Now, after seeing this hilarious video, I know better. Everyone in technology runs into speed bumps. What matters is if you have the tenacity to deal with them. Patience, Lois!