Sometimes being first to own something new in the world of technology is not always the smartest move. I learned the hard way that being first to own a new innovative product meant that I had to work through the kinks until the inventors corrected the bugs.
I can’t begin to tell you how many times I had the most frustrating days when the technology that I bought into didn’t work. As silly as it may seem now, I have had more meltdowns then I care to remember when technology stopped me from getting my work done. I suffered through failing email servers, shaky software programs, and malfunctioning copy machines,
Then there were days when even my recreational tech products failed. Mp3’s became muffled, bluetooth ear pieces lost transmission, smartphone apps turned off or they just froze in place. I’ve really tried to have patience but being tolerant isn’t one of my attributes.
I was one of the first users of the Fitbit, a wireless tracker of steps, distance, calories burned, and stairs climbed. It also measures your sleep quality and helps you learn how to sleep better. Since its introduction there have been many new versions with lots of advances. For some reason, I stuck with the original Fitbit.
Now comes word that Fitbit’s newest product, the Force wristband at $129.00, is causing blisters, rashes and itchy dry patches on the wrists of the users. The Wall Street Journal was one of the first to report it.
Fitbit Chief Executive James Park said he believes the skin problems are “allergic contact dermatitis, which can resemble a sunburn or a rash.” He said it also could be allergic reactions to nickel, a component of the steel in the Force. “Our investigation is looking beyond nickel to other potential causes as well.”
The Fitbit has been one of the most successful fitness products on the market. Its name is almost synonymous with “wearable technology.” It’s a shame that this had to happen after so many years of a great track record. Personally, I think fans will be forgiving. They understand the tough road of innovation and are appreciative of the company’s accomplishments. People who love all of the new digital products exercise patience. I have to remember that.
If you want to read the details about the Fitbit rash, click here.
