Don’t Postpone Your Joy

(This blog post is dedicated to Ruth Schneider, my mother who died seven years ago today)

Len Marks With The Dalai Lama

One of my best clients at HWH PR used to say “Don’t postpone your joy” on his home and office voice mail recordings. That was way before anyone ever heard of Facebook and Twitter.  I am sure that would have been his mantra as well in social media. Len Marks was a very well known litigator in the entertainment business. He was the rainmaker (the guy who got all the new business) at his law firm, Gold, Farrell & Marks. Clients included Paul McCartney, Elton John, Eddie Murphy, Billy Joel, and Leiber and Stoller. Yes I met all of them during  their ugly litigation cases. 

Len warned me about two things that I want to share with all of you. While I worked for his law firm for 12 years (we were one of the first PR agencies to represent a law firm — it is now commonplace) my last months with him were really at the beginning of email phenomenon. He made me promise that I would never put any details of the cases we worked on together in an email  to the press or even to his law firm. Nothing ever was to be put in writing. It didn’t matter how innocent I thought the copy was. I was never to refer to anything in writing, anywhere, any place. I abided by his rules and if he were alive today we would still probably be working together. 

The Real Len Marks When He Was Not Successfully Fighting For His Clients

Len recently died at the age of 69 after a 10 year battle with dementia. It is difficult to believe that this legal maverick who won every argument for his clients was reduced to years of silence. He was a total free spirit and led his life in forward-thinking ways that left the rest of us aghast. He was also one of the most generous human beings on earth who donated much of his earnings to charities that supported interfaith religious beliefs as well as international medical groups dedicated to reconstruction of those who were disfigured and harmed during war time.  

I think of Len everyday when I see someone make a politically incorrect boo-boo on email. I have had my share, too, which is why I am so sensitive to them. One of the golden rules of email is not to copy everyone’s email address in your message for all to see. Use the BCC line. Many people do not want to share their email addresses with others. I was startled to learn recently that an increasing number of people have social email addresses and private ones. They rarely check their social ones so don’t expect to hear back from them on a daily basis. Another no-no is not to “reply-to-all” to those who still expose all of the email addresses in the To: line. It is very unnerving to get 25 “Congrats!” messages that were intended for the perpetrator, not you. What are people thinking? (Hint: they’re not thinking at all.) 

The other lesson Len taught me was to make the most of each day. It may not be so easy to do but I am trying. I think of this glorious man in all of his wildness and wish there were more like him in my life today.

You Can Stop Feeling Stupid

Sue Barkoe with me walking in Dubrovnik

Many people over the age of 55 have confided in me that they have taken their tech prowess just so far because they hate feeling stupid in front of their adult children. Most seniors are children-dependent when it comes to purchasing equipment and learning how to use software. The kids are okay for a while, but if you ask the same question twice or interrupt them when they are busy, watch out. The interaction can be pretty ugly. 

Even the best children in the world will become impatient and question your aptitude to learn something new–especially if you don’t comprehend most of what they are explaining on the first round. My own daughter has remarked on a number of occasions that I may have short term memory loss because I ask the same questions over and over.

Sue with her friends on the trip. They are all tech savvy.

Fret no more. Help is at your local Apple store. I am not trying to push Apple because I am a fan. I am devoting a blog post to this subject because most of us are in the same situation. Apple just happens to offer exactly what you need. If anyone knows of other services do let me know. 

Apple offers free workshops.  Learn something new by taking one of the free workshops at an Apple Store. They’re taught by people who really know Apple products and are eager to share their knowledge with you.  Learn the basics of Mac, iPad, iPhone, or iPod. Find out how to create instant slideshows in iPhoto, make a home movie with iMovie, or get directions on iPhone. Be sure to sign up in advance to reserve a spot. – http://www.apple.com/retail/learn/ 

And when you buy a new Mac, you can sign up for One to One training and take your skills to the next level.  One to One will help you do more than you ever thought possible with your new Mac. First, we’ll set up your email, transfer your photos, music, and other files, and show you how to keep everything in sync with iCloud. Then, we’ll work with you to create a curriculum tailored to your goals, learning style, and experience level. 

One to One is just $99 for a full year and is available only at the time you buy a new Mac from the Apple Retail Store or the Apple Online Store. – http://www.apple.com/retail/learn/one-to-one/ 

Susan Barkoe, one of my traveling companions for the past two weeks in Croatia, Slovenia and Montenegro, told me that getting involved in the One-on-One tutor program that Apple offers was one of the best decisions she has made since her husband died. “I used to refer to him as ‘my computer.’ He did everything for me. My son helped me at first but he only had limited availability. He recommended Apple’s in store program. I love it. 

“I see one of the same three tutors during my sessions. They help me with any question I have. Nothing is stupid to them. They give me confidence and tell me how well I am doing. The session is an hour and I can ask as many questions as I want, covering as many topics as I need. I even ask them about non-Apple products like my digital camera. This program has given me a strong foundation for everything I need to do.”

Mrs. Johnson, the subject of yesterday’s post, said the Apple in-store assistance program has given her life a whole new positive purpose. “For most of my life I was a wife and mother. That was my focus. Now I want to do things for myself and that interest me. The Apple program has introduced me to opportunities that I never thought would be possible at my age. I feel like I was reborn. If you look at my app library on my iPad you will see that I am involved in bridge, religion, current events, word games, social media, novels, travel, charities and causes.  I take my iPad with me everywhere, especially when I am traveling. I love posting on Facebook and keeping up with all my friends. There are not enough hours in the day to do what I want to.  I feared semi-retirement for many years. Now I feel totally rejuvenated. I make a new appointment for my Apple visits the minute I finish a session. It is just a joy to be involved with young people who can share all this information with me and treat me like I am one of them. I think I have found the fountain of youth.”

A Case Of Mistaken Identity

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Being the snoop I am, I took a picture of what I thought was a Croatian family all glued to their personal electronics. It was almost midnight when I spotted them. Eliot and I, along with Ruth and Howard Greenberg, were having White Coffee (the term we use so Croatians know not to make it strong) on the veranda at our hotel in Dubrovnik, The Lapad.

I was attracted to the fact that the trio was also drinking coffee together but only interacting with their ebook, iPhone and iPad. I commented to my group, “Look at the Croatians next to us. They look so American.”

It turned out they were from Georgetown, Kentucky. They had just arrived in Dubrovnik from London where they had participated in the Queen’s Diamond Jubilee. Now they were touring Croatia.

The Johnson’s take their electronics very seriously. Even though they were in Europe celebrating the dad’s 70th birthday, they were monitoring the sales levels of their mom and pop business back home. The Johnson’s are funeral directors. Mrs. Johnson explained that they check the obits in the vicinity of their business on a daily basis to see who is using their facilities and service.

Wow that was an eye opener. By the time I had the conversation with them, Mr. Johnson had retired for the evening frustrated over some technical difficulty with his company website. Mrs. Johnson was posting pictures on Facebook and her son was communicating with friends in Australia, where he now works as an interior design consultant for a local airline company. He ventured outside of the family business, but his sister is full time.

Mr. and Mrs. Johnson have been using iPads and ebooks for three years now and claim they could not be as free to travel if they didn’t have their digital equipment. I checked out the apps on Mrs. Johnson’s iPad and was astonished to see the depth of her library.

My next post is going to be all about how the $100 Mrs. Johnson spends per year for a personal assistant at the Apple store has changed her life.

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The Streets Were Alive With The Sounds Of Soccer

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For some reason every time we travel to Europe we see things that make us feel like they are so ahead of the United States in terms of technology lifestyle. First it was the cell phone, then it was Wi Fi availability and now it’s flat panel TV sets being displayed outdoors at every bar, cafe or restaurant.

We all know that Europe has shown us the way in outdoor dining. Now they have all made provisions to entertain their patrons with big TV events. They actually have brackets on restaurant walls so they can display and remove TV flat panels in a matter of minutes.

Last night Croatia played Ireland in a soccer match for the EuroCup 2012. We were warned ahead of time that Dubrovnik was going to be very festive and very loud.

Croatia beat Ireland 3 to 1 so Dubrovnik was one happy town. The restaurants were filled with people singing, drinking and setting off fireworks. Everyone was focused on the game.

I have attached photos from some of the bars and restaurants so you can see how people gather together to watch TV events outdoors.

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Hot Flashes

It is pretty strange to watch people snap away in a “No Camera” zone. There have been a number of spots on our Croatian tour where they said absolutely “No Picture Taking.” That just doesn’t mean much to people who have traveled half way around the world to see sights they have only read about in books.

One of those amazing sights was the
Postojna Caves, in Slovenia. These caves are the second largest in Europe. As we entered the caves, there were signs that said “Absolutely “No Cameras.” Then a local guide, reiterated it several times over a Public Address system as we
rode a train to view the impressive stalagmites and stalactites.

It didn’t take long for many people to start their series of flashes once we got deeper and deeper into the caves. The formations were magnificent. They went on for miles.

Somehow I got my hands on a few photos to show you the natural compositions. If you are ever this way, don’t miss this rare beauty.

And don’t forget extra memory for your digital cameras. Too many folks on this trip brought along sophisticated cameras but not enough storage. They also are not downloading their photos each night. You have to remember to backup your memories.

Onto Montenegro today

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My Handy Little Gadget

If I want to call attention to myself all I have to do is attach my Joby tripod to my iPhone. Everyone wants to know what that handy little gadget is. The truth is the Joby tripod is a genius contraption that allows me to hold my iPhone above a crowd for the best advantage in shooting stills and video.

I also can even create a video of myself by balancing the iPhone on the Joby tripod. People who own this accessory love it because it provides a tremendous amount of flexibility.

The miniature tripod comes with a special case that wraps around your iPhone. The space age looking tripod attaches to the case. It is all very easy to use. Joby sells tripods for most digital cameras as well.

The following are pictures of the Joby
unit and photos I took in Croatia while using the miniature tripod.

What a clever way to force you to look at some of my photos even before I arrive home.

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Mr. iPad

You never know who you are going to meet when you sign up for a Smartours trip. Even though I am traveling throughout Croatia, Slovenia and Montenegro with my husband and friends, I was still a little concerned about the 25 others joining us.

When I first met Jan Gronski on this trip, he reminded me of a deep sea fisherman with his stocking cap and a flannel looking shirt. Boy was I wrong. He turned out to be a retired executive from Cisco who was in charge of product development in China for many years. Yes he lived there and has a stunning Chinese wife who is on this trip as well.

Jan carries an iPad with him everywhere. I have never seen anything like it. While others use digital cameras or iPhones to shoot photos on the trip, Jan uses his iPad. He said he is able to frame the picture better and capture all of the details. Jan admits that an iPad is heavy and cumbersome for walking tours, but the quality of pictures just can’t be beat. He doesn’t understand how everyone else can shoot photos through little view finders. After you see Jan’s photos you begin to think the iPad is the way to go.

Jan also uses his iPad to read Kindle books on the bus rides from city to city, and in the hotel lobbies late in the evening. He is upset with Apple and Amazon, owner of Kindle, because you can’t buy ebooks through the app. You must always purchase via the web.

The iPad is very important to Jan because of an iOS application called NCIKU that allows him to access a Chinese dictionary. He checks on Chinese characters that help him express what he is trying to say. When I see him using the program it looks like he is drawing stick figures but he is actually practicing the alphabet.

Jan posts most if his photos on Facebook. He lives down the street from the HQ in Palo Alto, CA and his daughter works there as well. She is one of many responsible for more people to respond to Facebook advertisements posted on member pages. Jan admitted he is involved in some secret Facebook assignment with another friend who works for the company. I can’t say anything further.

He doesn’t know that I devoted an entire post to him so let’s see if he ever finds out.

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The Wonders Of Digital Photography

We just received a digital photo of the Amaryllis budding in our NYC apartment from our house guest Steve Greenberg. We are now in Lake Bled, Slovenia.

We were thrilled to get it. We waited two years to see this flower bloom again.

Just before we left on this trip, we noticed signs of life coming out of that bare pot on our window sill. The older we get, the more we appreciate the simple things in life.

We hope you wait for us, you gorgeous specimen. Not you Steve. We were talking to the flower.

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Doing The Vox Trot

I am still amazed that there is a little digital gizmo that has changed the world of touring. For years when I went on tours I would spend a great deal of my time racing after the tour guide so I could hear his or her every world.

All that changed a few years ago when several companies introduced something called a “radio guide.” It is comprised of a wireless microphone for the tour guide and an earpiece for the touring clients. No more shouting. No more crowding the guide. Everyone can hear the same information, even if you wander off a bit.

I first came across this invention last summer when we took a Riverboat Cruise on the Mosel and the Rhine. Every morning tour guides would take us for walks in many of the German towns. We could all walk at our own pace. What a relief to be able to enjoy the sights without having to keep our eyes on the guide.

The same thing happened in Croatia. Upon our arrival, we were given something called “The Whisper.” There are 40 people in our group so it is such a pleasure carrying our own personal speakers.

Vox Tours claims to be the first company to introduce the radio guides.

FACTS on VOX Group®

The first company to introduce the service and define guidelines, modes, logistics and reference fees.

Products: a wide range of VOX tour guide systems, designed and manufactured to meet the actual requirements of each type of service. A specific model for every tour: biking, hiking, fishing, skiing, and camping.

If you go on a tour, make sure you ask if they provide radio guides. I passed a group without them this morning and thought “that is so yesterday.”20120606-065445.jpg

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Chasing Croatia

This is my fifth day on tour in Croatia with Smart Tours. We are also visiting Slovenia and Montenegro.

It was pretty amazing to find out when we first got here that I couldn’t get my daily fix of an iced Light Caramel Frappucchino. Starbucks has yet to convince this heavy duty coffee drinking country that they need to pay a few more dollars per cup for special blends.

Here is an article from the Croatian Times that spells it out.

http://www.croatiantimes.com/news/Business/2010-08-20/13237/Starbucks_%EF%BF%BDindefinitely%EF%BF%BD_postpones_its_arrival_in_Croatia_

They are pretty social in this neck of the woods. While Twitter is still not that popular, Facebook has made quite an impact. Everywhere you go you see “Follow Us On Facebook” ads.

Our young Croatian tour guide, Victoria, summed it up. “It is just a matter of time till Starbucks and Twitter make inroads here too. As much as I would like to, I can’t stop progress. I was appalled when I visited the United States earlier this year. I stopped for a cup of coffee in a Starbucks and couldn’t believe my eyes.

“No one was talking to each other. Everyone was either glued to their laptops or to their smart phones. No one looked up. Just tap, tap, tap away on their keyboards.

“Croatians are big coffee drinkers. We like our coffee strong. Unlike Americans, we also like to socialize while we drink coffee. Croatia has thousands of independent coffee shops that offer wireless but the mentality of the people here are just different. Many of us want to keep it that way.”

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